Complete the short form below and we'll immediately email you a no obligation access.
What is this?
This is a training materials package with everything an instructor would need for teaching Conflict Resolution: Dealing with Difficult People.
Customizable Courseware and Training Materials designed to help you teach Conflict Resolution: Dealing with Difficult People.
Conflict Resolution: Dealing with Difficult People, like all Velsoft courseware titles is completely customizable, it can be easily edited to better suit your needs or the needs of your clients. Likewise, courses can be personalized to any organization in seconds giving you the ability to brand the material as your own.
The following items in no way constitute service that is part of the course purchase price but are perks we make available to our customers:
Edward Deming, the father of quality management, has said that people can face almost any problem, except the problem of people. We can work long hours, face declining business, even the loss of our job, but we can’t deal with the difficult people in our lives. Conflict Resolution: Dealing with Difficult People will help participants identify some of the ways they may be contributing to these problems. The course materials provide participants with strategies they can adopt, to use at work as well as in their personal life.
Participants will learn to:
• Recognize how their own attitudes and actions impact on others
• Find new and effective techniques for managing negative emotions
• Develop coping strategies for dealing with difficult people and difficult situations
• Identify those times when they have the right to walk away from a difficult situation
• Learn some techniques for managing and dealing with anger
The greatest value comes when purchasing Conflict Resolution: Dealing with Difficult People Courseware as part of the Career Development Courseware Bundle. For only $2995 you will receive instructional courseware for all the Career Development products. Use the chart below as a guide to what most of the courseware titles in this bundle include.
"I have found the material provided by Velsoft.com to be very user-friendly. The arrangement of the materials are so well organized that it makes my training very easy. I love the staff there as well, because each time I need assistance with something they are always willing to help and the response time is remarkable. One of the best things I came across on the Internet is Velsoft.com Computer Training Software. I plan to continue my business relations with them. It's a great company with great people."
- J. Glenn, Maryland"The material is what I expected it to be. I think we got value for money which is what really counts and don't know if I would have been able to do a better job myself. It certainly saved me several weeks of effort, which is well worth it. I appreciate the openness, patience, support and honesty I received throughout and will recommend Velsoft to anyone else in need of courseware."
- Stephen vJ."We are very happy with the product and found the service and advice from Dave to be most helpful."
- Jamie D."I really am happy with my purchased courses. I get rave reviews!"
- Kate G."When bad things happen you get an opportunity to really see who the good guys are. Dave you made my day - can't thank you enough..."
- J. Whitford"I have finally started my Excel training using your material and I am so impressed. I’m even learning things in the Foundation material although I have used Excel extensively for ±13 years (and I used Lotus 123 for about the same length of time before switching to Excel)!"
- Lydia W.